From the Google Zeitgeist conference Tuesday, the WSJ reports:

Mr. Schmidt said Google hoped to at least get access to Facebook users’ contact lists so that people can grow their social network on Google. He said, without elaborating, that Google’s products would incorporate more social-networking elements later this year.

"The best thing that would happen is for Facebook to open up its data," Mr. Schmidt said. "Failing that, there are other ways to get that information." He declined to be specific.

In other words, Google is now admitting that it wants access to Facebook’s social graph.

A Mess Of Multiple Social Graphs

Consider the implications of this admission. At present, Google has built multiple social graphs:

Now, despite having built all these social graphs over the years, Google wants access to your Facebook Friends, which is an implicit admission of its past social failures.

Microsoft’s Approach To Social: “The Glue”

In a recent blog post, Microsoft described their approach of partnering for social:

Facebook, MySpace, Orkut and QQ have become more general-purpose social networks for all of your acquaintances. LinkedIn, Xing, and Viadeo are great places for professional interactions, …there are great photo and video sharing sites like Flickr and YouTube, and hundreds of others that provide content and let customers post, comment, rate and re-share.

In light of this, we’re not trying to be yet another general-purpose social network, real-time public broadcast channel, or video sharing site. There are great services out there for these things already.

Microsoft’s approach seems to be working. With 330 million active users, Windows Live Messenger is the #4 worldwide app used by active Facebook users, just behind the most popular games like Farmville.

Windows Live is thus connected to 40+ different services, including virtually all of the popular social networks, audio/video/photo/music networks, and anything else you can imagine. They are also partnering with anyone using open standards like OAuth, Portable Contacts, Activity Streams, etc. – no longer a Google USP.

This stealth approach by Microsoft was also identified as Google’s approach by the Altimeter Group last year, but Google has not made much progress since then.

Where Does Google Me Go From Here?

From the latest reports, Google Me is about an additional “social layer” on top of:

  • YouTube – I see this as a primary thrust area for Google (social recommendations)
  • Search – possible enhancements to Social Search
  • Google Maps – greater integration with Latitude, possibly FourSquare?
  • Picasa /Flickr – social sharing enhancements
  • A social gaming platform – from Zynga

The key question is, which social graph will Google use to add this “social layer”? With rivals Facebook and Microsoft partnering closely, Google has one ally left: Twitter. An integration of Google Profiles with Twitter can yield exciting possibilities.

Twitter’s relationship with Windows Live isn’t going too good. This might be Google’s opportunity in disguise. However, it’s going to be an uphill battle.

Update: After writing this post, All Things D reports a deepening of ties between Facebook and Microsoft Bing. This is a direct assault on Google’s bread-n-butter search business. All the more reason why Google needs to reciprocate by deepening its ties with Twitter.

Twitter is increasingly becoming a media company and a pervasive news platform, as Mathew Ingram writes at GigaOm. Why not a Twitter-integrated Google News? A personalized Google News based on users’ social graph on Twitter would be a great start.

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Is Windows Live Delivering What Google Buzz Promised?

While everyone has been dissecting the Google Me rumor, I’ve been taking a look at Microsoft’s Windows Live Wave 4. Here are a few key features with my thoughts on how they contrast with Google Buzz.

User Base ~300 million

Google tried to leverage its Gmail user base when it launched Buzz. What ensued was a privacy nightmare. Microsoft has had no such issues when leveraging its Instant Messaging user base.

Windows Messenger has a user base of 299 million, compared to Gmail’s 173 million. I also think that a greater proportion of Windows Messenger users will actively use its social features than the proportion of Gmail users who actively use Buzz.

Open Standards Support: Activity Streams

It’s difficult to read any Buzz propaganda without encountering the mention of Open Standards.

Windows Live uses Activity Streams-compliant feeds from Facebook, MySpace, and a dozen other partners.

Superior Privacy Settings

Read this post from the Inside Windows Live blog for a comprehensive look at the privacy options. Here are a couple of screenshots:

Windows Live Privacy Options

Windows Live Advanced Privacy Options

Not only are the options very granular to a deep level, they’re presented in a very intuitive, easy-to-understand fashion. If you customize your settings to an intricate level, you can also quickly view a Friend’s profile and see exactly what he will see from your updates.

Commitment to Data Portability

Microsoft, unlike Facebook, has unequivocally made it clear that you own your data.

…if you would like to access your Windows Live data from a different third party service, or even take your data completely to another service, you should be able to do that. To enable this, we give you ways to export your data from Windows Live into common formats, so that you can import it to wherever you like…

Developers and third-party applications can use Live ID for authentication, and use Public APIs for accessing public information.

Aggregating Other Social Networks & Web Services

At last count in Nov 2009, Windows Live had partnered with 74 services from around the web to pull in updates to your feed.

Windows Live Services

These include Facebook, MySpace, YouTube, Twitter, and a plethora of services for video sharing, photo sharing, blogging, reviews, ratings, etc. Further, these are localized in 35 languages.

Ex-Friendfeeders have migrated in large numbers to Buzz. Surprisingly, Windows Live is more Friendfeeder-friendly than Buzz, at least at present.

The process for adding your profile from another service to Windows Live is extremely simple and easy-to-use, compared to the tortuous approach in Google Buzz.

Two-Way Integration with Facebook, MySpace and LinkedIn

The Salmon protocol is not here yet, and we don’t know if Facebook and others will support it. What we do know is that you can interact with your Facebook feed from within Windows Live today.

Your status updates, photo uploads, etc. can be pushed to other networks such as Facebook, MySpace, and soon, LinkedIn as well. You can comment on your friends updates in those networks from within Windows Live.

Friends vs. Acquaintances

A nice little feature lets you perform a “reluctant accept” or a “polite decline” of friend requests.

Windows Live Polite Decline

Selecting the “Limit the access…” box lets me accept the friend request as an acquaintance who only sees the updates I set for All Friends, and not all my photos or contact information.

To me, this feature shows that Microsoft is “getting social” like nobody else today.

Mark People as Favorites

In any news feed, whether Facebook, Buzz, or Twitter, I wish there was a way to choose people whose updates I don’t want to miss. Windows Live allows you to do that.

Windows Live Favorites

Filters

Note the Highlights, Recent, etc. links in the above screenshot giving me quick access to key filters for my news feed.

One of the features much wanted in Buzz has been the ability to filter out updates based on the service imported – Twitter, Flickr, etc. Windows Live lets you do that today:

Windows Live Filter By Service

You can also set many other filters for what you wish to see in your news feed:

Windows Live Filters

See this post by Dare Obasanjo for more on how Windows Live is designed to reduce noise and focus on the signal.

Windows Live on iPhone

The free Windows Live Messenger iPhone app has chat, aggregated social feed, photo upload and email. Microsoft will have something better when Windows Phone 7 comes out later this year, but it’s noteworthy that they didn’t shun the iOS platform just because they have a rival mobile OS.

Closing Thoughts

Windows Live may not support as many open standards and protocols as Google Buzz does, but do end users really care? Windows Live doesn’t present an either-Facebook-or-Buzz dilemma, and doesn’t try to reinvent the wheel by building a network from the ground up. It leverages Messenger’s large user base without compromising on privacy and data portability. These can be important lessons for any Head of Social.

Most importantly, unlike Buzz, it keeps things simple, stupid!

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